Privacy Policy

1. Introduction

Bipath, LLC ("Company", "we", "us", or "our") operates Vector Data Loader. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

Email address
Name (if provided)
Profile information
Organization name

Usage Data

Log data (IP address, browser type, pages visited)
Feature usage and interaction data
Sync history and document metadata

Connected Services

OAuth tokens for connected sources (Confluence, Google Drive, etc.)
API credentials you provide (encrypted at rest)

Document Content

We process your documents to create embeddings and sync them to your vector store. We do not use your document content for training AI models or any purpose other than providing the Service.

3. How We Use Your Information

Provide and maintain the Service
Process your document syncs and embeddings
Send service-related notifications
Respond to support requests
Improve and optimize the Service
Detect and prevent fraud or abuse

4. Data Sharing

We may share your information with:

Service Providers: Third parties that help us operate the Service (hosting, payment processing, analytics)
Your Vector Store: Document embeddings are sent to the vector database you configure
Embedding Providers: Document content is sent to your configured embedding provider (OpenAI, Cohere, etc.)
Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement security measures including:

Encryption of data in transit (TLS)
Encryption of sensitive data at rest (API keys, OAuth tokens)
Regular security assessments
Access controls and authentication

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your data within 30 days, except where required by law.

7. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate data
Delete your data
Export your data
Opt out of certain processing

8. Cookies

We use cookies and similar technologies. See our Cookie Policy for details.

9. Children's Privacy

The Service is not intended for users under 16. We do not knowingly collect data from children.

10. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy, please contact us at privacy@vectordataloader.app